Date/

Problem Description  

Referred To/

Dec 30

Dec 30 - Phacelia Lane is a mud hole where it leaves Buckhouse Road and again about 1/10 mile further.  The road is in bad need of some gravel.

Dec 24

Dec 26 - Thanks for the email.  We will try to pinpoint the problems and try to alert the owners of their nuisance. 

Thanks again, Bob Burns.

Dec 08

Dec 04

Dec 08 (Update) - The problem on Grouse Thicket that I reported earlier is much more serious than I thought.  With the snow melt, it turned into a mud bowl.  Yesterday a delivery truck slid off the road into the ditch trying to get up the hill.  Between the truck and the wrecker that pulled it out of the ditch (which apparently took a couple hours), it is now a well-plowed mud hole.  It is passable in 4-wheel drive, but tearing up more with each passage.

Dec 10 - Will have Road Maintenance take care of problem.

Thanks, Bob Burns.

Dec 05 - Thanks for the information.  I will have Harold Tipton check out the road.

Nov 29

Nov 29 - The sand with clay mixture that was put on May Apple Lane this summer is slick when wet or damp.  Are there plans to get rock on the road before it snows?

Dec 07 - The mixture put on the road was Road Bond from the quarry.  The moisture will make this a good Road Bond; it will take a little while to setup. 

Nov 27

Nov 27 - Can we do something about the yappy dogs in Wolf Laurel?  I think owners go off for hours, leaving dogs outside or in screened areas.  Every movement causes the dogs to bark or yap incessantly.  An instance recently was on lower McDaris Loop.  There was a dog (maybe two dogs) that yapped for two hours constantly during the sunset/dinner hour.  We could not sit on our porch and enjoy the beautiful sunset as the sound carried all the way up the mountain.  

Dec 07 - Without knowing where the problem is coming from and who is making the complaint our Security can't respond.  We had another complaint however same case, no address nor person who was complaining.

Nov 26

Dec 07 - Sorry for the delay.  Without an address and who is complaining, Security cannot address this issue. 

Thanks for the email.  Bob Burns, Security.

Nov 25

Dec 07 - Sorry for the delay.  Without an address and who is complaining, Security cannot address this issue. 

Thanks for the email.  Bob Burns, Security.

Nov 06

Nov 06 - Are there any plans to pave Big Bald Road, short or long term? 

Nov 07 - Thanks for the email.  There are no plans to pave Big Bald Road at this time.  The original paving was done by the property owners who use the road and also others that helped with the cost.  

The general policy at this time is the same for getting roads paved.  The property owners have to raise the money. 

Oct 30

Oct 30 - There has been a  dead animal on Wolf Laurel Road, just above Village Lane, for several days.  Could you get someone to remove it? 

Oct 25

Oct 25 - The stop sign at Golf Cart Path on McKinney Gap Drive is down on the ground.

Oct 14

Oct 14 - Right away on Chestnut Village needs mowing and dumping at bottom of road needs cleanup.

Oct 03

Oct 03 - Upper Birch Springs Lane beyond Unakite is becoming a serious challenge to drive.  We would be willing to purchase gravel at our driveway, but it seems to only wash down our driveway.  Suggestions:  Add gravel and level/scrape the road; or add the ditch suggested by Cindy Tucker?  The road is draining toward our driveway and should be going away from it.   

The waves on the dirt road seem to be a lot worse as you go down Buckeye and then up Unakite.  What are the plans? 

Oct 04 - Thanks for the information.  Harold Tipton will look at your situation and advise accordingly. 

As for "the waves on the dirt road", this is common everywhere on the mountain.  Traffic causes the roads to have ripples, waves, or so forth during dry seasons.  The only way to resolve this matter is to have some rain.  Once some moisture softens the road bed then the motor grader can grade away the problems.  I'm sure we will receive rain shortly and Roads Maintenance will be catching up on the problems caused by the dry spell. 

Sep 29

Sep 29 - Thank you for fixing the lights in the Big Bald postal facility.

Please reconsider repainting the center line on Wolf Laurel Road before next spring.  This could be an important safety issue for those of us here year round and for the many that are coming back on holidays during the winter months.

Oct 03 - The paint in the center of Wolf Laurel Road is doing pretty good based on this past winter.  I have had no complaints about the yellow line other than yours.  Our new budget for 2008 will include painting in the spring.  Safety is our highest priority, but we do have to operate under the current budget.  We just don't have the $3,500 to repaint at this time.

Sep 28

Aug 22

Sep 28 (Update) - Hello Bob!  I was wondering about the status of the inspection for the drainage pipe at the base of our property line on Trillium Lane.  You had sent me an email about a month ago in regards to making this inspection.  Just wondering what, if any, your conclusion has been.  I will be willing to contribute having roughly the 30 - 35 feet of 18" drainage pipe put into place at the base area near the old access way up to the property.

Thanks for your time and efforts!

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Oct 03 - Thanks for the email.  Call me to schedule a meeting  in regards to a new pipe.

Thanks, Bob Burns.

--------------------------

Aug 22 (Original Work Request) - Thanks for looking into the matter of having that 25-foot section put in just below the old property access way on Trillium.  If the cost is reasonable, I will gladly pay the Road Maintenance & Security crew to put that in!  So, if Harold Tipton is amendable to that, let me know so I can have a check cut.  Or would you simply invoice for the work upon completion? 

Aug 28 - Harold Tipton and I are going to look at the condition of Trillium and consider a new pipe.  Will let you know what we decide to do. 

Sep 11

Sep 11 - Thanks for the information.  The lights are on a timer; however, we will also check the bulbs. 

Sep 16

Sep 13

Sep 09

Aug 30

Aug 26

May 29

May 07

Sep 16 (Update) - As a follow-up, I have provided our email address on each posting.  I feel it would be more appropriate for you to email us directly than take space on your website.  Of course, that is left up to you.  I would like to have an answer on the drainage issue and will gladly meet with whomever again to go over the locations and slopes we have identified to assure the runoff goes into the wetlands.  We own all three lots and, therefore, we would be directing the water onto our land.  Also, I have no idea what driveway you are talking about that will be impacted by the runoff; I see no problem.  I assume you have actually visited and walked the land and noted its slopes.  If we need assistance from North Carolina Storm Drainage Office, I have a contact who will gladly meet us to expedite a solution to this problem of dumping massive amounts of storm drainage into the middle of our private property. 

Thank you, Sonya.

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Oct 03 - Harold Tipton and I have again visited your home site on Unakite and it is our opinion that the drainage structure on your property is adequate.  The drainage ditches in your area are doing their job.  Your comments of all the construction that has been going on in your area, causing considerable overflow, is unfounded.  We do agree that the amount of water that has fallen from the skies has been heavy and unusual, but we can't control that.  The drainage pipe under the road at your home was put in around 1977 -1979 and your home was built in 1980.

You are the fourth owner of that home since it was built and the drainage was in place when you purchased it.  Your potential plan to put two pipes under the road could and would probably increase water flow to other areas.  We cannot be a party to a possible drainage problem somewhere downstream. 

You indicated that you had an engineer looking at your situation.  Wolf Laurel Roads & Security would gladly review any proposal s/he might propose.  Our mailing address is:  63 Village Lane, Mars Hill, NC 28754.  They can address the proposal to my name. 

Sep 13 (Update) - We are well aware of North Carolina storm drainage laws and the dumping of sediment and excessive water onto private property by a stream, which is actually owned by the state.   We have reviewed the best course of action and we have not only agreed to pay for the pipe (which we should not be required to do), but we also located the pipes on our property that will assure proper flow on our property only.  See flags.  Also just an FYI... we have now hired a professional engineering firm to further assess the problems caused by dumping major amounts of road drainage into
the middle of our lot and what they feel will be future consequences if this is not corrected quickly.  This is no longer the 1970's, when only one house was on Unakite... so more storm drainage needs to be installed and we
are actually one of the few who are willing to pay for it if located as flagged.  We are still waiting for your response.  Please see flags and actually walk the flow line and you will see water will dump downhill; we own the property below, which is wetlands, where the flow will end up.  If there is someone at
BMDC or whomever I need to contact beyond your office let me know... but I have a file on trying to get this situation corrected.

Thank you, Sonya.

----------------------------------------------

Sep 09 (Update) - Bob, thanks for taking my call.

For 3 years we have been in contact about buying pipe to install drainage on our area of Unakite Lane (as all drainage from the early 1970s dumps into the middle of our lot).  Having met on buying possibly two pipes, months ago, we have received no cost.

About a week ago, a huge blowout happened on our lot... the drainage pipe blew out the stream.  It was unreal.

I have pictures of the damage and movement of rock down the stream.  North Carolina law does not allow this type of dump into a stream and the sediment was probably two feet deep.  We spent about six plus hours Saturday digging out, by hand, the channel of the stream.  Faster response would have prevented this.  I hope to hear from you on Monday.

We have flagged the only acceptable location of the new pipe.  Proper installation and grading will make this work.  Again, we are willing to pay for the pipe, although not required by North Carolina storm drainage law, so please let us know your decision on cost.  We will not pay if not located as indicated by the flags we have put on the road.  We can provide pictures of the major problem that recently occurred, if required.  We took pictures prior to our labor.  I must say, in all the properties we own and developers we have dealt with, we are shocked by your lack of response time. 

Also, your stripping of the wildflower growth and the like on the bank across the street from our lot enhanced the runoff problem during the storm.  I checked... this was not done by Fr. Broad, according to their records. 

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Aug 30 (Update) - Thanks for the response.  We are waiting on a cost estimate from Harold, then decide on how many drainage pipes to install.  He can email it to me for each section and then we will immediately respond.  So, we are waiting on your cost estimate at this point.

Thank you.

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Aug 31 - To place a new pipe, the water will have to be directed into your existing lot so that the water won't go down the property line.  The property owner below has their driveway right on the property line and we cannot allow water to cross their drive.  As you know, North Carolina has a law that prohibits turning water onto other property owners.  I'll have Harold get an estimate on a pipe and an extension to divert the water.

Thanks, Bob Burns.

--------------------------

Aug 26 (Update) - We are still waiting for the cost on the drainage pipe we discussed when we met.  So far no follow-up and we'd like to get this drainage problem fixed before we have large rains again.  A response would be greatly appreciated so we can proceed with this work as discussed earlier. 

Aug 28 - Harold was checking on the price and we are awaiting your decision on paying.

--------------------------

May 29 (Update) - Harold and Bob, thanks for meeting with us.  We are ready to move forward with this drainage project once we hear back from Harold regarding the cost. 

We plan to pay for the drainage pipe, even though we pay the road maintenance fee, as it is worth it to us to save our property in the event of future heavy rains.  More development usually requires additional storm draining outlets; however, this has not been the case on our street, so we are willing to pay to correct a situation that we foresee as a potential major problem down the road. 

Thanks. 

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May 07 (Original Work Request) - Bob, we would like to meet with you and Harold Tipton as soon as possible regarding additional under-the-road drainage pipes for Unakite.  The pipe installed in the early 1970s is no longer adequate storm drainage.  Water needs to be dispersed to other areas of the road instead of one location.  We are courting a serious flood situation in the middle of our property with the current volume of water being diverted there during storms.  This is due to a significant increase in property development since the early 1970s with no additional storm drainage being put into place. 

Harold called Saturday and said he was coming over to review the situation, but we did not see him.

Possibly May 18th weekend or the following weekend?  Just email and let us know a good time for you. 

May 07 - Harold and I looked at your property this morning and I am reviewing the official maps before making a decision.  It does seem like a pipe could be put in and drain along the rear section of the garage area; the drainage would end up in the branch on that side of the property. 

The 18th looks good for me; I'll have to check on Harold's schedule. 

Thanks, Bob Burns.

Sep 01

Sep 01

Sep 01 - The center line on Wolf Laurel Road needs to be repainted.  It is very hard to see when it is raining or at night.  Perhaps you could use some sort of reflective paint or "cats eyes."  Please give your attention soon, as the days are getting shorter and the nights longer.

Sep 04 - The paint is reflective, it's the same that is used on the highways of North Carolina. 
 

The "cats eyes" cannot be used on the roads of Wolf Laurel Resort because of constant snowplowing during the winter months. 

Also, because of the heavy use of salt and sand on the roads during the upcoming winter months, we probably won't repaint until spring.  We caution all property owners and workers to drive more carefully and not to drive too fast for the conditions. 

Thanks, Bob Burns.

Aug 29

Aug 29 - The condition of Upper Haw between McKinney Gap Drive and Lookout, as well as Lookout itself, are in serious need of repair. 

Aug 30 - Will have Harold Tipton look at road condition of Upper Haw and Lookout.

Aug 29

Aug 30 - Will have Harold Tipton look at tree.  

Thanks, Bob Burns.   

Aug 27

Aug 27 - As the head of Road Maintenance & Security, you have got to have some way of controlling the speed of the trucks, especially now that they are paving McKinney Gap Drive.  Harold told me that his guys are all over the mountain cutting back trees, branches and so forth. 

I was taking Irving home from the WLPOA meeting a little after noon today and a truck loaded with tree branches and limbs came barreling down Wolf Laurel Road, mostly on my side of the road.  He was going at a high rate of speed and barely missed us.  He scared Irving and, certainly, me too!  There could have been a terrible accident. 

Aug 28 - Thanks for the information.  We have put up speed limit signs; unfortunately, we know not many folks heed these speed limits.  Most of the truck drivers heed the limit and they are aware if reported they could be stopped from driving on the mountain.  We also have numerous property owners who drive too fast for conditions.  I am sure that you are not the first, nor the last, individual who has had an encounter with big trucks as well as passenger cars.  We appreciate this concern be brought to our attention.  Wolf Laurel Security can only act when the vehicle is identified.  We also encourage everyone to slow down. 

Aug 26

Aug 28 - The missing barrel is still a mystery.

Aug 26

Aug 26 - Cutting of the wildflowers... we are not sure as to why the beautiful wildflowers have been cut on all the roads within Wolf Laurel Resort and ugly debris left behind.  It is not an improvement; instead, it serves to enhance erosion.  Also, on Birch Springs Lane, it appears that poison was used in the areas of the streams.    You can easily see how quickly the road is now eroding.  Hopefully this practice will be abandoned in the future.  At one time in Wolf Laurel Resort, you would be tarred and feathered for destroying the wildflowers!   

Aug 28 - The greenery along the roadways has gotten out of hand so the Wolf Laurel Road Maintenance crew are cutting back.  This will help with road and drainage maintenance. 

Sorry for the wildflowers.

In addition, we would never use chemicals or poison to control the weed problem nor the greenery. 

The cutting of the brush will not enhance erosion.  Instead, the heavy rains that have occurred in the last month or so have created erosion problems. 

Aug 22

Aug 28 - You can get a new mailbox at the Bald Mountain facility by contacting Robert Banks of the Mars Hill Post Office.    

Thanks, Bob Burns.

Aug 21

The light and pole are of the size and type prohibited by our covenant and bylaws.  Also, there is no way to turn the light off.  In addition, the owners have not been at Wolf Laurel Resort since late April or early May. 

Aug 22 - I have looked at this particular light and it is in violation of the covenants.  I will be sending a letter to the property owners to remove.    

Thanks for bringing this matter to our attention.

Bob Burns

Aug 17

Aug 17 - T.C. Trucking from Mars Hill:  The truck(s) are speeding down Ridgeway on their way to Zebulon.  They sound like they do not have a muffler and the noise and diesel gas smell is overwhelming.  If we are not able to stop vehicles that are in obvious need of a muffler, can we report them to the Highway Patrol to go and inspect them?  Thanks!

Aug 09

Aug 09 - Please reserve a mailbox for the Piepers when the new set becomes available on Big Bald Road near the clubhouse.  Thanks.

Aug 06

Aug 06 - This issue has been addressed with the sender.

Aug 06

Aug 06 - We need gravel to be put in the ditches from where it was stopped above my house to below D Marable's house also on McKinney Gap Drive.  We also need to have the road graded inward toward the mountain side so no one slips off the road on the downside.  That portion of the road is steep and is often a problem in the winter. 

Aug 06 - The entire McKinney Gap project is currently under construction with paving starting sometime around the second week of August.  Harold Tipton is currently putting gravel in ditch areas that need fixing. 

Your message has been sent to Harold Tipton.  I'm sure the grading will be addressed in accordance with sound road drainage. 

Aug 05

Aug 06 - Thanks for the email in regards to the road condition in front of your house.  I will have Harold Tipton address the issue.  As you know, we've had some awful rains recently and we are having numerous problems on the mountain. 

Thanks again for the concern, Bob Burns. 

Aug 03

Aug 03 - The paved portion of Upper Haw Drive (through the entrance to the Ridges) is in serious need of repair.  The side of the pavement is eroding and there are several holes making this a dangerous drive. 

Thank you.

Aug 03 - Wolf Laurel Road Maintenance & Security are in discussion with Bald Mountain Development Corporation with regards to who is responsible for providing maintenance to the Cedar and Upper Haw extensions.  Hopefully this will be resolved in the near future.  I will keep you informed. 

Jul 30

May 14

Jul 30 (Update) - On May 14, I sent a work request regarding several items with Sarvis Drive.  All have been taken care of... thanks, except the culvert under the Holland's driveway.  It is still blocked so that all the water that reaches it is diverted into the roadway.  With all of the rain that we have had there is now a deep gulley down the center of Sarvis Drive.  Is there a reason that you have not been able to remedy this? 

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May 14 (Original Work Request) - Sarvis Drive is in a bad state of repair.  Most of it is a result of heavy equipment traffic related to new construction.  In addition, the driveway culvert for Holland's driveway is blocked so that rainwater goes down the road and washes it out.  About halfway up Sarvis Drive there is a large pile of tree rubbish on the right side of the road.  Also, at the beginning of Sarvis Drive there is a plastic pipe piece sticking up out of the road. 

Jul 31 - Harold Tipton has been notified about the drain at Holland's driveway. 

Thanks for the information.

------------------

May 16 - Thanks for the information.  Harold Tipton and I looked at Sarvis Drive yesterday and noted the mentioned items.  Harold will be taking care of the situation. 

Thanks for the information, Bob Burns. 

Jul 24

Jul 24 - My wife and I are residents on Sugar Tree Lane and are wondering about a couple of issues concerning this area of Wolf Laurel Resort.  First, the roads appear to be in serious need of additional gravel.  Rocks are protruding in the middle of the roads.  Are there any plans to take care of this problem? 

The second issue may not be one that is handled by you.  However, you seem to be the only source available to register this concern.  We see that a new structure has been installed at the Hampton Road entrance to house new mailboxes.  Since we have been recently informed by the Mars Hill Post Office that mailboxes are not available, we were positive that additional boxes would be added in the new structure.   Evidently this is not the case.  We find it deplorable that not enough mailboxes are provided for residences.  While it is understandable that the old structure might not have been able to accommodate a number of new residences, it is not understandable that a new structure would be constructed without additional boxes. 

Jul 24 - Thanks for the email. 

Harold Tipton will be looking at Sugar Tree Lane and see what needs to be done regarding maintenance. 

Some new additional mailboxes are being planned at the Big Bald Mail Facility.  I am currently working with the postal folks out of Mars Hill and getting an estimate on the cost. 

Thanks again for your email, Bob Burns.

Jul 11

Jul 11 - Email answered.    

Jul 11  

Jul 11 - Harold Tipton has been notified and will be looking at the situation. 

Thanks, Bob Burns.     

Jul 02

May 27

Jul 02 (Update) - We would like to thank the Wolf Laurel Road Maintenance crew for scraping and covering part of Double Back Lane up to our property line.  It has needed repairs for some time and we are now riding easier because of the work done.  We appreciate your efforts. 

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May 27 (Original Work Request) - We have lived on Double Back Lane almost eight years.  During that time, we have made numerous requests, verbally and in writing, for help with the upkeep of our road.  During the past three years, the condition has worsened, and now, with the addition of trucks going to building sites, the ruts have become deeper and more convoluted.  So far, about one tablespoon of gravel has been dumped in one hole, and that gravel has already disappeared.  After rain water accumulates in two of the muddy holes, those areas become slippery and dangerous. 

There seems to be a difference of opinions concerning where our property is situated in relationship with Wolf Laurel Resort property.  Bob Burns is very well aware of this, but there has been no active response to repairs, even up to our property line.  The road is getting worse. 

We respectfully submit a request for grading and gravel repairs on Double Back Lane before major work is needed.

Thanks for your comments, Bob Burns.

Jun 21

Jun 21 - Will have Harold Tipton look at the situation and advise accordingly.

Thanks, Bob Burns.

Jun 19

Jun 19 - We would like to asphalt our driveway.  Do we need approval for this?  Also, could you help us with the names and numbers of local companies? 

Jun 19 - Stop by the office for a listing of contact information for local companies.

Jun 08

Jun 08 - We could use a little black top patch right up the road from the mailboxes on Village Lane.  This is not much of a problem now, but it would prevent a bigger cost later on. 

Also, please thank the mowing and weed-eating maintenance folks; they really take pride in their work and do an excellent job on Village Lane!!

I'll have Harold Tipton look at the paving on Village Lane.

Jun 06

Jun 07 - I will have Harold Tipton, our road supervisor, look at the road and correct the situation. 

Thanks for the information, Bob Burns.

May 04

May 04 - Requesting a copy of the minutes for the May 01 meeting.  Thank you!

May 01

May 01 - This winter our roads were quickly plowed.  In addition, a chemical was apparently used to melt the snow and ice.  What was it?  Many thanks.

Our road maintenance folks worked many long hours to make the roads passable.  Thanks to folks like you who pat them on the back for the good job.

Apr 30 

Apr 29  

Apr 29 - The new Birch Spring Lane sign for Upper Birch Spring Road (where Unakite ends into Birch Spring Lane) is down on the ground.  

Apr 26

Apr 21    

Apr 21 - Is or will the work on McKinny Gap proceed this year?

Apr 19 

Apr 19 - On May Apple Lane, going east towards Buckeye Road from Wolf Laurel Road, there are two spots in curves that are washing out and extending close to the edge of the roadway.  The first is just east of 381 May Apple Lane and the second is just east past the first entrance to Woodfern. 

If heavy truck traffic is again going to continue to use May Apple Lane as a main thoroughfare, rock needs to be applied over most of the road.  It is muddy from end to end with only short exceptions with only little snow and rain.       

May Apple Lane is no exception to being muddy as other gravel and dirt roads in Wolf Laurel Resort.  Gravel will be replaced in areas needed as springtime approaches. 

Apr 17

Apr 13

Apr 16 - I have notified Harold Tipton to look at the sign and perhaps put an arrow for direction.  Thanks, Bob Burns. 

Apr 9

Apr 09 - Our covenants prohibit signs that serve to advertise a property or business.  Yet, we allow a huge sign over the entrance to one of our main roads that advertises a business.  If we are to be consistent, the huge sign proclaiming "SKI WOLF LAUREL" should be removed. 

Apr 16 - The sign "SKI WOLF LAUREL" is more of a directional sign than a business advertisement.  In fact, we still have folks missing the turn off and ending up in Wolf Laurel Resort.  The new name is "SKI WOLF RIDGE".  I will bring this before the Road & Security Board during the month of May to get suggestions.  Thanks for the comments, Bob Burns.

Mar 28

Mar 28 - The road to my home needs to be smoothed.  There are big dips in the road making it dangerous for my family and friends to get their automobiles through to my home.  Please let me know what can be done about this.  Thank you.       

Mar 28

Mar 28 - Over the years, the ditch on the west side of Overlook Drive, in front of Lots 10, 12 and 14, have filled with dirt, debris and even a tree trunk to the extent that water runs across the road causing problems.  Could it be scraped before the rain season begins?  Thanks.       

Mar 27 

Mar 29 - A new sign will be made up for Spring Brook Road.

Mar 20

Mar 14

Mar - The iron pins mark property corners.  The wooden stakes, at the top of the banks, indicate lot numbers.  I do not know who staked these lots recently.  Thanks, Bob Burns.

Feb 26  

Feb 26 - Thanks, but short on personnel right now and time is short.  Would consider at a later date.  Thanks, Bob Burns. 

Feb 15  

Feb 15 

Feb 19 - Information submitted to the office.  Additional stickers will be mailed per your request.

Feb 12       

Feb 19 - The road supervisor will look at Chestnut Lane.  Thank you for the information.

Feb 09    

Information turned over to Road Maintenance (Harold Tipton) for action.

Jan 28 

Feb 19 - Thanks for the email.  The office will send extra stickers.  Thanks.

Jan 25

Jan - Information was forwarded to property owner. 

Jan 10        

Jan 10 - Phacelia Lane needs gravel between 1/10 mile off Buckhouse Road to the 2/10 mile point.  This is a low-lying area and has very little gravel on it.  This area becomes a mud hole in wet weather.